Legal Notice

Terms of Use – TRIBE Hotels Website

Last Updated: 24 November 2025

Accor SA, a public limited company registered under French law with headquarters at 82 Rue Henri Farman, 92130 Issy-les-Moulineaux, France, is the owner of the “TRIBE” brand. Ennismore Holdings Limited, a private limited company registered with Companies House in the United Kingdom under company number 13348771, whose registered office is located at 20 Old Bailey, C/O Withers LLP, London, EC4M 7AN, England (“Ennismore”), operates this website tribehotels.com (the “Site”) on behalf of Accor SA. Ennismore is part of the Accor Group and provides managed website services and hosting for Accor brands, including TRIBE.

By accessing this Site, the user accepts these terms and conditions of use (the “Terms of Use”).

EDITOR’S INFORMATION
This Site is edited by Ennismore Lifestyle Group Limited (company number 08250481), part of the Accor Group.

HOST INFORMATION
This Site is hosted by Ennismore Lifestyle Group Limited.

ACCESS TO THE SITE
Access to the Site is permitted on a temporary basis. Accor and Ennismore reserve the right to withdraw or amend access without notice.
Neither Accor nor Ennismore will be liable if for any reason the Site and content are unavailable at any time or for any period. Access to some parts or all of the Site may be restricted intermittently.
The Site is not guaranteed to be secure or free from bugs or viruses. You should use appropriate antivirus protection.
Your right to access and use the Site will terminate immediately if you breach these Terms.

DATA PROTECTION
For the purposes of data protection legislation (including the UK Data Protection Act 2018 and EU GDPR), Accor SA is the Data Controller of personal data collected via this Site. Ennismore Holdings Limited acts as Data Processor, operating the Site on behalf of Accor.

To learn more about how your personal data is handled and your rights, please see the Privacy Policy at https://tribehotels.com/en/terms-and-policies/privacy-policy.
This Privacy Policy details processing activities carried out by Accor SA, and technical or operational processing conducted by Ennismore.

COPYRIGHT
The Site’s presentation and each element, including the domain name, trademarks, logos, brand names, drawings, illustrations, photographs, texts, graphics and other files found on this Site, are protected by intellectual property laws.

The TRIBE brand name and logo are trademarks owned by Accor SA. Website design, content organisation and technical framework are © Ennismore Holdings Limited.

No element found on the Site may be copied, reproduced, modified, reissued, loaded, altered, transmitted or distributed without prior written authorisation from Accor or Ennismore, except for strictly personal, non-commercial use.

The following must accompany all copies of the Site’s content:
“Copyright © Accor SA (TRIBE). Website operations © Ennismore Holdings Limited. The photographs used on tribehotels.com are non-binding.”

Any unauthorised use of the Site content is a breach of intellectual property rights.

ENNISMORE’S RIGHTS AS THE PRODUCER OF A DATABASE
You have a non-exclusive, non-transferable, personal right to view the information found on the Site for your own needs.

Extraction and/or reuse of a substantial part of the Site content is prohibited. Certain non-substantial extractions for personal use are permitted, provided they are not repeatedly used in breach of law.

Reproduction for other purposes, public communication, or commercial use of any Site content is prohibited without written consent.

RESPONSIBILITY
All information on this Site is provided “as is” for general information only. Neither Accor nor Ennismore provide explicit or implicit guarantees and accept no responsibility for the accuracy or completeness of this information.

Users are responsible for their use of the information.

Neither Accor nor Ennismore will be liable for errors, lack of available information, or the presence of viruses on the Site. External links to other websites are outside of Accor’s and Ennismore’s control; responsibility for use of those sites lies solely with the user.

COOKIES
For details on how cookies are used, please see:
tribehotels.com/en/terms-and-policies/cookies.

HYPERLINKS
Creating hyperlinks to the Site requires prior written consent from Accor SA.

CHANGES TO THE SITE AND THESE TERMS
We may update or change the Site from time to time to reflect changes to our services, user needs, laws, regulations, and business priorities. These changes may require updates to these Terms.
Check these Terms regularly to ensure you understand the current version.

EMAIL
For any comments on how the Site works, please write to legal@ennismore.com.

PLEASE NOTE
Messages sent via the Site may be subject to interception and confidentiality cannot be guaranteed until received.

TRANSPARENCY IN COVERAGE
Machine-readable files made available in response to the U.S. federal Transparency in Coverage Rule are accessible through the following links:

APPLICABLE LAW
These Terms and any disputes (including non-contractual disputes) are governed by the laws of England and Wales.

However, as an EU customer, you retain any mandatory protections granted under the laws of your country of residence.

DISPUTE RESOLUTION
If you have a complaint, please first contact Customer Service or the relevant hotel. If it cannot be resolved within sixty (60) days:

You may contact the Mediator for Tourism and Travel – BP 80303 – 75823 Paris Cedex 17 for disputes related to Accor Group subsidiaries, managed hotels, or franchised hotels that use the Mediator.

You may also use the European Online Dispute Resolution (ODR) Platform at: ec.europa.eu/consumers/odr

ADDITIONAL DISCLOSURES FOR RESIDENTS OF THE UNITED STATES
The Site includes links to machine-readable files required under the U.S. Transparency in Coverage Rule with negotiated service rates and out-of-network allowances between health plans and healthcare providers. See: www.cigna.com/legal/compliance/machine-readable-files