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Ennismore’s Commitment to Physical and Digital Accessibility

Last Updated: 1 May 2023

We are committed to creating an inclusive environment for our guests, both digitally and within our spaces. Our goal is to ensure all of our guests, including persons with a disability, enjoy our services unhindered. Additionally, we educate our staff to ensure they can help identify when their assistance may be required, and assist whenever possible.

Our Spaces

We are always working to improve access to our properties and the spaces within to ensure those who require assistance with their mobility or those who are fully or partially deaf or blind can have an enjoyable and unhindered experience. For more information on the accessibility of each of our properties, please read further down.

Digital

We aim to provide an approachable and enjoyable digital experience for all our guests, regardless of physical or cognitive ability, and including those who use assistive technology.

We view accessibility as an ongoing effort and work with Web Usability to undertake periodic accessibility reviews of our websites. Additionally, Ennismore adheres to the Website Content Accessibility Guidelines (WCAG 2.1 to level AA) in the design, testing and development of our content.

Our websites link to a number of third party websites. Unfortunately, we are unable to determine the level of accessibility for these sites or content published by third parties.

If you have trouble accessing any of the information on this website, please email us at [email protected] and we will work with you to provide the information or booking you seek through an accessible communication method.

Feedback

We monitor the website regularly, but if you have any feedback, suggestions or comments about our accessibility efforts, or you feel that your experience was hindered in any way, please email us at [email protected].

 

Paris Clichy

Accessibility at TRIBE Paris Clichy

Spaces with accessible routes from entrance

  • Reception desk
  • Wheelchair accessible restroom with grab bars
  • Restaurants and main lobby area
  • Lobby and restaurant restrooms

Accessible hotel features

  • All service animals welcome
  • Elevators

Accessible room features

  • Guest rooms with code compliant wide doorways
  • Accessible route from entrance to rooms
  • Grab bars at toilet and shower
  • Roll-in showers available
  • Doors with lever handles
  • Electrical outlets lowered
  • Shower seat available on request
  • Toilet seat at wheelchair height

London Canary Wharf

Accessibility in Canary Wharf, London

Spaces with accessible routes from entrance

  • Reception desk
  • Wheelchair accessible restroom with grab bars
  • Restaurants and main lobby area
  • Lobby and restaurant restrooms

Accessible hotel features

  • All service animals welcome
  • Elevators
  • Braille on elevators and directional signage
  • ADA lift for general access

Accessible rooms features

  • Guest rooms with code compliant wide doorways
  • Accessible route from entrance to rooms
  • Grab bars at toilet and shower
  • Roll-in showers available
  • Lowered pull handles for curtains
  • Doors with lever handles
  • Electrical outlets lowered
  • Bathtub/Shower seat available on request
  • Toilet seat at wheelchair height
  • Bathroom vanities and lowered towel rack
  • Peephole at lower height

Amsterdam City

Accessibility in Amsterdam City, Netherlands

Spaces with accessible routes from entrance

  • Reception desk
  • Wheelchair accessible restroom with grab bars
  • Restaurants and main lobby area
  • Lobby and restaurant restrooms
  • Fitness centre (via elevator)
  • Parking garage (via elevator)
  • Guide dogs are welcome
  • Elevators
  • ADA lift for general access

Accessible hotel features

  • Guest rooms with code compliant wide doorways
  • Accessible route from entrance to rooms
  • Grab bars at toilet and shower
  • Roll-in showers available
  • Lowered pull handles for curtains
  • Doors with lever handles

Accessible room features

  • Electrical outlets lowered
  • Shower seat available on request
  • Toilet seat at wheelchair height
  • Bathroom vanities and lowered towel rack
  • Peephole at lower height

Phnom Penh

Accessibility in Phnom Penh, Cambodia

Spaces with accessible routes from entrance

  • Reception desk
  • Wheelchair accessible restroom with grab bars
  • Restaurants and main lobby area
  • Meeting spaces
  • Lobby and restaurant restrooms

Accessible hotel features

  • All service animals welcome
  • Elevators
  • Braille on elevators and directional signage

Accessible room features

  • Guest rooms with code compliant wide doorways
  • Accessible route from entrance to rooms
  • Grab bars at toilet and shower (Handicap room only)
  • Roll-in showers available
  • Doors with lever handles (all guest room)
  • Electrical outlets lowered (all guest room)
  • Bathtub/Shower seat available on request (Handicap room only)
  • Toilet seat at wheelchair height (Handicap room only)
  • Bathroom vanities and lowered towel rack (Towel hanged with a minimum height for easy access)

Bali Kuta Beach

Accessibility in Bali Kuta Beach, Indonesia

Spaces with accessible routes from entrance

  • Reception desk
  • Wheelchair accessible restroom with grab bars
  • Restaurants and main lobby area
  • Meeting spaces
  • Lobby and restaurant restrooms
  • Fitness centre
  • Laundry room

Accessible hotel features

  • Elevators
  • Braille on elevators and directional signage
  • Valet parking on site
  • Accessible route from entrance to rooms
  • Laundry room

Accessible room features

  • 2 accessible rooms:
  • Guest rooms with code compliant wide doorways
  • Grab bars at toilet and shower
  • Roll-in showers available
  • Doors with lever handles
  • Electrical outlets lowered
  • Toilet seat at wheelchair height
  • Grab bars at toilet and shower

Paris La Défense

Accessibility in Paris La Défense, France

Spaces with accessible routes from entrance

  • Reception desk
  • Wheelchair accessible restroom with grab bars
  • Restaurants and main lobby area
  • Meeting spaces
  • Lobby and restaurant restrooms
  • Fitness centre (via elevator)
  • Parking garage (via elevator)
  • Guest Rooms

Accessible hotel features

  • All service animals welcome
  • Elevators
  • ADA lift for general access
  • Braille on elevators and directional audible signal

Accessible room features

  • Guest rooms with code compliant wide doorways
  • Accessible route from entrance to rooms
  • Grab bars at toilet and shower
  • Roll-in showers available
  • Electrical outlets lowered
  • Bathtub/Shower seat available on request
  • Toilet seat at wheelchair height
  • Bathroom vanities and lowered towel rack

Paris Batignolles

Accessibility at Paris Batignolles, France

Spaces with accessible routes from entrance

  • Reception desk
  • Wheelchair accessible restroom with grab bars
  • Restaurants and main lobby area
  • Meeting spaces
  • Lobby and restaurant restrooms
  • Fitness centre (via elevator)
  • Parking garage (via elevator)

Accessible hotel features

  • All service animals welcome
  • Elevators
  • ADA lift for general access
  • Braille on elevators and directional signage

Accessible room features

  • 2 rooms:
  • Guest rooms with code compliant wide doorways
  • Accessible route from entrance to rooms
  • Grab bars at toilet and shower
  • Roll-in showers available
  • Doors with lever handles
  • Electrical outlets lowered
  • Bathtub/Shower seat available on request
  • Toilet seat at wheelchair height

Carcassonne

Accessibility in Carcassonne, France

Spaces with accessible routes from entrance

  • Reception desk
  • Wheelchair accessible restroom with grab bars
  • Restaurants and main lobby area
  • Meeting spaces
  • Lobby and restaurant restrooms

Accessible hotel features

  • All service animals welcome
  • Elevators
  • ADA lift for general access

Accessible room features

  • Guest rooms with code compliant wide doorways
  • Accessible route from entrance to rooms
  • Grab bars at toilet and shower (in the rooms accessible in wheelchair)
  • Roll-in showers available (in the rooms accessible in wheelchair)
  • Lowered pull handles for curtains (in the rooms accessible in wheelchair)
  • Doors with lever handles
  • Electrical outlets lowered (in the rooms accessible in wheelchair)
  • Bathtub/Shower seat available on request (in the rooms accessible in wheelchair)
  • Toilet seat at wheelchair height
  • Bathroom vanities and lowered towel rack

Perth

Accessibility in Perth, Australia

Spaces with accessible routes from entrance

  • Reception desk
  • Wheelchair accessible restroom in lobby
  • Restaurants and main lobby area
  • Car park (via elevator)

Accessible hotel features

  • Service animals welcome
  • Elevators
  • Braille on elevators

Accessible room features

  • Accessible route from entrance to rooms
  • Grab bars at toilet and shower
  • Roll-in showers available
  • Lowered pull handles for curtains
  • Doors with lever handles
  • Shower seat in bathroom
  • Toilet seat at wheelchair height

Paris Saint-Ouen

Accessibility in Paris Saint-Ouen, France

Spaces with accessible routes from entrance

  • Reception desk
  • Wheelchair accessible restroom with grab bars
  • Restaurants and main lobby area
  • Lobby and restaurant restrooms
  • Parking garage (via elevator)

Accessible hotel features

  • All service animals welcome
  • Elevators
  • ADA lift for general access

Accessible room features

  • Guest rooms with code compliant wide doorways
  • Accessible route from entrance to rooms
  • Grab bars at toilet and shower
  • Sliding doors
  • Electrical outlets lowered
  • Toilet seat at wheelchair height
  • Bathroom vanities unit and lowered towel rack
  • Peephole at lower height

Lyon Croix Rousse

Accessibility at TRIBE Lyon Croix-Rousse

Spaces with accessible routes from entrance

  • Reception desk
  • Wheelchair accessible restroom with grab bars
  • Restaurants and main lobby area
  • Meeting spaces
  • Lobby and restaurant restrooms
  • Fitness centre (via elevator)
  • Parking garage (via elevator)

Accessible hotel features

  • All service animals welcome
  • Elevators
  • ADA lift for general access
  • Braille on elevators and directional signage
  • Valet parking on site

Accessible room features

  • Guest rooms with code compliant wide doorways
  • Accessible route from entrance to rooms
  • Grab bars at toilet and shower
  • Roll-in showers available
  • Lowered pull handles for curtains
  • Doors with lever handles
  • Electrical outlets lowered
  • Bathtub/Shower seat available on request
  • Toilet seat at wheelchair height
  • Bathroom vanities and lowered towel rack
  • Peephole at lower height

Baden-Baden

Accessibility at TRIBE Baden-Baden

Accessible hotel features

  • All service animals welcome
  • Elevators

Accessible room features

  • Guest rooms with code compliant wide doorways
  • Accessible route from entrance to rooms
  • Grab bars at toilet and shower
  • Roll-in showers available
  • Lowered pull handles for curtains
  • Doors with lever handles

  • Electrical outlets lowered
  • Bathtub/Shower seat available on request
  • Toilet seat at wheelchair height
  • Bathroom vanities and lowered towel rack
  • Peephole at lower height

Riga City Centre

Accessibility at TRIBE Riga City Centre

Spaces with accessible routes from entrance

  • Reception desk
  • Wheelchair accessible restroom in lobby
  • Restaurants and main lobby area
  • Meeting spaces
  • Lobby and restaurant restrooms
  • Fitness centre (via elevator)
  • Parking garage (via elevator)

Accessible hotel features

  • All service animals welcome
  • Elevators
  • ADA lift for general access
  • Braille on elevators and directional signage
  • Valet parking on site
  • Fitness centre (via elevator)
  • Parking garage (via elevator)

Accessible room features

  • Guest rooms with code compliant wide doorways
  • Accessible route from entrance to rooms
  • Grab bars at toilet and shower
  • Roll-in showers available
  • Lowered pull handles for curtains
  • Doors with lever handles
  • Electrical outlets lowered
  • Bathtub/Shower seat available on request
  • Toilet seat at wheelchair height
  • Bathroom vanities and lowered towel rack
  • Peephole at lower height

Budapest Stadium

Accessibility at TRIBE Budapest Stadium

Spaces with accessible routes from entrance

  • Reception desk
  • Wheelchair accessible restroom with grab bars
  • Restaurants and main lobby area
  • Meeting spaces
  • Lobby and restaurant restrooms
  • Fitness centre
  • Parking garage (via elevator)

Accessible hotel features

  • All service animals welcome
  • Elevators
  • ADA lift for general access
  • Braille on elevators and directional signage
  • Valet parking on site
  • Fitness centre (via elevator)
  • Parking garage (via elevator)

Accessible room features

  • Guest rooms with code compliant wide doorways
  • Accessible route from entrance to rooms
  • Grab bars at toilet and shower
  • Roll-in showers available
  • Lowered pull handles for curtains
  • Doors with lever handles
  • Electrical outlets lowered
  • Bathtub/Shower seat available on request
  • Toilet seat at wheelchair height
  • Bathroom vanities and lowered towel rack
  • Peephole at lower height

Den Haag

Accessibility at TRIBE Den Haag

Spaces with accessible routes from entrance

  • Reception desk
  • Wheelchair accessible restroom with grab bars
  • Restaurants and main lobby area
  • Meeting spaces
  • Lobby and restaurant restrooms
  • Fitness centre
  • Parking garage (Qpark)

Accessible hotel features

  • All service animals welcome
  • Elevators
  • Parking garage (Qpark) (via elevator)
  • Accesible toilet on the ground floor

Accessible room features

  • Guest rooms with code compliant wide doorways (87cm)
  • Accessible route from entrance to rooms
  • Grab bars at toilet and shower
  • Roll-in showers available
  • Lowered pull handles for curtains
  • Doors with lever handles
  • Electrical outlets lowered
  • Bathtub/Shower seat available on request
  • Toilet seat at wheelchair height
  • Bathroom vanities and lowered towel rack
  • Peephole at lower height

Phuket Patong

Accessibility at TRIBE Phuket Patong

Spaces with accessible routes from entrance

  • Reception desk
  • Wheelchair accessible restroom with grab bars
  • Restaurants and main lobby area
  • Meeting spaces
  • Lobby and restaurant restrooms
  • Fitness centre (via elevator)
  • Parking garage (via elevator)

Accessible hotel features

  • All service animals welcome
  • Elevators
  • ADA lift for general access
  • Braille on elevators and directional signage
  • Valet parking on site
  • Fitness centre (via elevator)
  • Parking garage (via elevator)

Accessible room features

  • Guest rooms with code compliant wide doorways
  • Accessible route from entrance to rooms
  • Grab bars at toilet and shower
  • Roll-in showers available
  • Lowered pull handles for curtains
  • Doors with lever handles
  • Electrical outlets lowered
  • Bathtub/Shower seat available on request
  • Toilet seat at wheelchair height
  • Bathroom vanities and lowered towel rack
  • Peephole at lower height

Montpellier

Accessibility at TRIBE Montpellier

Spaces with accessible routes from entrance

  • Reception desk
  • Wheelchair accessible restroom with grab bars
  • Restaurants and main lobby area
  • Meeting spaces
  • Lobby and restaurant restrooms
  • Fitness centre (via elevator)
  • Parking garage (via elevator)

Accessible hotel features

  • All service animals welcome
  • Elevators
  • ADA lift for general access
  • Braille on elevators and directional signage
  • Valet parking on site
  • Fitness centre (via elevator)
  • Parking garage (via elevator)

Accessible room features

  • Guest rooms with code compliant wide doorways
  • Accessible route from entrance to rooms
  • Grab bars at toilet and shower
  • Roll-in showers available
  • Lowered pull handles for curtains
  • Doors with lever handles
  • Electrical outlets lowered
  • Bathtub/Shower seat available on request
  • Toilet seat at wheelchair height
  • Bathroom vanities and lowered towel rack
  • Peephole at lower height

Auckland

Accessibility at TRIBE Auckland

Spaces with accessible routes from entrance

  • Reception desk
  • Wheelchair accessible restroom with grab bars
  • Restaurants and main lobby area
  • Lobby and restaurant restrooms

Accessible hotel features

  • All service animals welcome
  • Elevators

Accessible room features

  • Guest rooms with code compliant wide doorways
  • Accessible route from entrance to rooms
  • Grab bars at toilet and shower
  • Roll-in showers available
  • Lowered pull handles for curtains
  • Doors with lever handles
  • Electrical outlets lowered
  • Bathtub/Shower seat available on request
  • Toilet seat at wheelchair height
  • Bathroom vanities and lowered towel rack

Paris Suresnes

Accessibility at TRIBE Suresnes

Spaces with accessible routes from entrance

  • Reception desk
  • Wheelchair accessible restroom with grab bars
  • Restaurants and main lobby area
  • Meeting spaces
  • Lobby and restaurant restrooms
  • Fitness centre (via elevator)
  • Parking garage (via elevator)

Accessible hotel features

  • All service animals welcome
  • Elevators
  • ADA lift for general access
  • Braille on elevators and directional signage
  • Valet parking on site
  • Fitness centre (via elevator)
  • Parking garage (via elevator)

Accessible room features

  • Guest rooms with code compliant wide doorways
  • Accessible route from entrance to rooms
  • Grab bars at toilet and shower
  • Roll-in showers available
  • Lowered pull handles for curtains
  • Doors with lever handles
  • Electrical outlets lowered
  • Bathtub/Shower seat available on request
  • Toilet seat at wheelchair height
  • Bathroom vanities and lowered towel rack
  • Peephole at lower height

Fiji

Accessibility at TRIBE Na Tomba

Spaces with accessible routes from entrance

  • Reception desk
  • Restaurants and main lobby area
  • Meeting spaces
  • Lobby and restaurant restrooms
  • Fitness centre (via elevator)

Accessible hotel features

  • Elevators

Accessible room features

  • Accessible route from entrance to rooms
  • Bathtub/Shower seat available on request

Strasbourg

Accessibility at TRIBE Strasbourg Centre Gare

Spaces with accessible routes from entrance

  • Reception
  • Wheelchair-accessible restrooms with grab bars
  • Restaurant and main lobby area
  • Restrooms in the lobby and restaurant
  • Lift

Accessible hotel features

  • All service animals welcome
  • Elevators

Accessible room features

  • Guest rooms with code compliant wide doorways
  • Accessible route from the entrance to the rooms
  • Grab bars near the toilet and shower
  • Wheelchair-accessible showers available
  • Grab bars near the toilet and shower
  • Lowered electrical outlets
  • Shower seat available upon request
  • Toilet seat at wheelchair height